Maroubra Playtime Child Care Centre — Privacy Policy
Last Updated: 2025
Maroubra Playtime Child Care Centre (“we”, “our”, “the Centre”) is committed to protecting the privacy and confidentiality of all children, families, and staff. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, store, and protect personal information.
1. What Information We Collect
We may collect the following types of information:
About Children
Full name, date of birth, gender
Medical information, allergies, dietary needs
Developmental information and routine notes
Emergency plans and risk management details
Photos or videos (with consent)
About Parents/Guardians
Full names and contact details
Emergency contact information
Court orders or custody arrangements
Billing information and payment details
About Staff
Employment and contact details
Qualifications, Working With Children Check, Police Checks
Payroll and banking information
2. How We Collect Information
We collect information through:
Enrolment forms
OWNA or other digital platforms
Communication with families
Incident, medication, and accident reports
Attendance records
Website or social media (with specific consent)
3. Why We Collect Personal Information
We collect information to:
Provide high-quality education and care
Meet legal and regulatory requirements
Manage enrolments and family communication
Support children’s wellbeing, safety, and development
Maintain accurate health and emergency records
Process accounts, fees, and administration
Share updates with families (e.g., photos, learning stories)
4. How We Use and Disclose Information
Personal information may be disclosed to:
Approved emergency contacts
NSW Department of Education and relevant regulatory authorities
Health professionals (e.g., ambulance, GP) during emergencies
Third-party systems used by the Centre (e.g., OWNA), bound by privacy obligations
Service providers involved in compliance, auditing, or administration
We do not sell or share information for marketing or unrelated purposes.
5. Photos, Videos & Media Consent
We may take photos or videos for:
Learning documentation
Accreditation and compliance
Internal newsletters or closed platforms
External marketing only if separate consent is given
Parents can withdraw consent at any time by written request.
6. Data Storage and Security
We take reasonable steps to protect all personal information, including:
Secure digital storage systems
Restricted staff access
Password-protected platforms
Locked physical records
Secure document disposal
Despite our safeguards, no system is completely secure. We continually review and update our practices to protect data integrity.
7. Accessing and Updating Your Information
Families and staff may:
Request access to the information we hold
Ask for corrections or updates
Request copies of records
All requests must be made in writing, and we will respond within a reasonable timeframe.
8. Retention and Disposal of Information
We retain records for the time required under:
The Education and Care Services National Regulations
Australian taxation and employment laws
After the required period, information is securely destroyed or permanently deleted.
9. Website & Digital Technology
Our website and digital systems may collect:
Browsing information (cookies)
Form submissions
IP addresses (where applicable)
We do not use this data to identify individuals unless required by law.
10. Complaints and Concerns
If you believe your privacy has been breached, please contact us directly. We will investigate your concern and respond promptly.
Contact Details:
Maroubra Playtime Child Care Centre
270 Malabar Road, Maroubra 2035
02 9344 5173
info@maroubraplaytime.com.au
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
11. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available at the Centre and on our website.